Anonymous
map-marker Germantown, Maryland

All legitimate Doctors that I submitted were rejected

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Eight times I put in the names of doctors that I have seen at MedStar at Leisure World. Every time the answer was no match What kind of doctor do they require? It seemed like a huge scam to me.
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User's recommendation: Don’t bother going there

Anonymous
map-marker Bloomfield, Connecticut

An Instructor was not present at selected class time.

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- There wasn't an option to call or email to ask about this. On line message was that instructor was busy with another class. I wasn't really "pissed" just confused as how to report this to SS. I didn't realize this was an outside source for reporting a problem.
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User's recommendation: Silver Sneakers is a terrific program - on line or in person; On-line instructors make you feel as if you are in person at the class!! :-)

william b Lom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, North Carolina

Unhappy experience. its a con.

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facilities are poor and service is non existent. I refused to buy into their programs. they harassed me with emails after I tried to unsubscribe.
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User's recommendation: stay far away

Anonymous
map-marker Fort Collins, Colorado

Will not let me join

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They want everythng paid with medicare coverage to guarantee they get their money. They want you to verify with your carrier that they will cover it. I told them you call them! And if you don't have the coverage, well to bad SS doesn't care about seniors, all they care about money!!!don'tdon
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User's recommendation: Don't use SS, you can get what you want on YouTube!

Anonymous
map-marker Fort Collins, Colorado

Membership

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You can only sign up with an approved medicare advantage plan. This way their money is guaranteed. If they really cared about seniors they would make it available to EVERYONE over 65. All SS cares about is money, not you!!!
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User's recommendation: Don't sign up with SS

Anonymous
map-marker New York, New York

Your representative was not well informed about the providers in your system

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Spend too much time looking up the health centers included in your system and didn't get any answers.
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Anonymous
map-marker Hampton, Virginia

Need to talk to somebody

I'm gonna call you on September 6 on September 6:00 in the morning and we'll do a 3 way conference call with my insurance insurance company it'll be around 9:30 in the morning thank you
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Anonymous
map-marker Woodbridge, Virginia

Silver sneakers does not work on my Apple devices.

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I can no longer access Silver Sneakers Go workouts on my iPad. I took many classes during the pandemic and looked forward to more during the heat of the summer. I spoke with someone in customer service and learned that I had to change everything to Google Chrome since they do not support Safari anymore. I will look elsewhere for fitness classes.
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Anonymous
map-marker Hampton, Virginia

Need to talk to somebody

Not a complaint, need to start program at the YMCA ,for health issues my insurance company in Opitum health
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JANICE D Bwq

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Verified Reviewer
| map-marker Erie, Pennsylvania

Message: Please wait for host to start this webinar

On both my laptop and phone I kept receiving this message without ever connecting. This did not happen yesterday or previously. I am not sure what the problem was or if it was just me.
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Pros:
  • Great resource

Preferred solution: Why the problem happened.

Joseph M Vtr
map-marker El Cajon, California

Website site for prostitution

I keep getting people who are so called interested giving me only a text phone number with no name. Your site knows this is happening but because you're not in the US your away from prosecution.
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Preferred solution: Full refund

User's recommendation: Stay Away!!!

Tamela N
map-marker Charlotte, North Carolina

I need a membership

How do I apply for my silver sneakers I have Medicare a & b . Its hard for me to apply on the app. Can some please help me
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Preferred solution: A membership

Anonymous
map-marker Boulder City, Nevada

Worst option ever, does not have any new

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does not offer any new fitness options only online, like Club pilates , any other options they have, I can get from utube free! I wish my health plan would look for other fitness options, SS really sucks!
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Joanne B Iri
map-marker Commerce Township, Michigan

Cannot get thru on phone or email

Need a silver sneakers card to be able to enter workout/gym locations. Cannot get thru on the phone or email.
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Preferred solution: Silver sneakers card

Domnique Uha
map-marker Torrance, California

Name correction

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Josh couldnt do anything on his end! And the Gym said the same thing. So theres still an issue that no one has responsibility
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