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I keep getting phone calls from silver sneakers. It says my health provider wants me to be in touch with SS. But none of my doctors have said they want this. I get 3 or 4 calls a week (on my land line voice mail) It's really annoying to keep getting these calls. The...
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Company wrote 0 private or public responses to the review from Sep 26.
#1366647
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I checked with my local Aquatic Center in my town about joining Silver Sneakers. I am 68 years young, and a 100% total disabled Viet Nam veteran, and was told I can't get it unless I get additional insurance to pay for it. What?? Is it something you think we'd be...
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Company wrote 0 private or public responses to the review from Sep 24.
1.0
I liked
  • Unable to use without buying additional insurance
#1364760
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I love the Silver Sneakers program and the people & the Silver Sneaker instructor that I have met there. I've been going for about 3 years but lately the gym has become very dirty and the equipment is inferior. The staff is rude & nasty to the seniors and they make...
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Company wrote 0 private or public responses to the review from Sep 20.
#1360799
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When we signed up for silversneakers things were nice, good selection of places to go. After a couple of years, they ended contract with YMCA which had indoor walking paths and older people friendly classes and a pool. One day I get a letter from the Y saying they...
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Company wrote 0 private or public responses to the review from Sep 16.
#1357221
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Silver Sneakers - Enrollment

Call disconnected after a lengthy hold. Is planet fitness still a member of places i can work out in Henderson Nevada
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 17.
#1332235
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Silver Sneakers - Still pissed

It takes 10-15 minutes to connect with SS, I been cut off twice. what the *** is the problem?
Customer made 5 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 03.
2.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1320473
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Went to a water exercise program sponsored by the YMCA we had an instructor all was well . Then all of a sudden no instructor, still waiting it has been over two years. I swim in the morning because it is good for me. If there were some place else to go I would. The Y...
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Company wrote 0 public responses to the review from Mar 14.
Anonymous
Doug Lassiter

Really not clear from this rant what the problem is.

#1210251
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Looked at physical / location etc. of gyms my geographic area - was impressed by Crunch's physical plant - new - shinny , equipment etc...?? that was all -- unless u sign on with personal trainer - you are left on your own - total disillusion , minimal information what...
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Company wrote 0 public responses to the review from Jan 23.
Anonymous
Pete G

I've had excellent experiences with Silver Sneakers overall, but it does depend on the club you go to. Not only does the equipment and hours of access vary, but so does staff ...

Anonymous
J.W. Archer

I agree with this client. I was given a tour of the gym, told about the different equipment. I attended one session and knew that this did not meet my needs. Guess what, I fou...

#1174485
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My husband is a 100% disabled veteran and the Va takes care of his medical needs but he also get Social Security that gives him Medicare. I was told today that he needed another supplimental insurance in order to get Sliver Sneakers. Way to thank a veteran for serving...
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Company wrote 0 private or public responses to the review from Nov 15, 2017.
Anonymous
Nettie Salazar

Thank you all for your comments. This is because the YMCA only offers to Active duty that can't use it because they are deployed!!! Stupidity at its best!!!

Anonymous
Robert Tullos

I'm a disabled veteran as well and am tired of jumping through hoops just to get turned away to another department to do the same. It's horrible I had 3 surgeries in the last ...

1.0
#1131878
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Silver Sneakers - No information at fitness center

I have been to Fitness1440 in North Fort Myers Florida on three occasions each time they tell me they are out of the printout of the programs but you can come in tomorrow. I go tomorrow and no program. They repeatedly call me on the phone and want me to purchase a membership. Are they not contracted with Blue Cross to provide a service ?
Company wrote 0 public responses to the review from Nov 03, 2017.
2.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
#1125504
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